7 Ways to Troubleshoot When There’s No Sound on Your iPhone


  • If there’s no sound on your iPhone, there are a number of possible causes.
  • Make sure your phone’s ringer switch isn’t set to silent, and turn off any Focus modes in the Control Center.
  • You can also make sure audio isn’t being routed to a nearby Bluetooth device.

Can’t hear anything on your iPhone? It’s a more common problem than you might expect, because there are so many things that can go awry, preventing your audio from working properly. Here are seven of the most common ways to resolve no sound on your iPhone.

Make sure your iPhone isn’t muted

This might seem obvious to some, but it’s easily overlooked if you’re perplexed why there’s no sound coming out of your iPhone — make sure the Ring/Silent switch, commonly known as the Mute button — isn’t set to Silent. If the switch is in the downward position and you can see red, it’s muted.

The Ring/Silent switch on the side of the iPhone.

Make sure the Ring/Silent switch is flipped to the up position.

Dave Johnson


Turn off any Focus modes

Apple’s latest iteration of Do Not Disturb includes a sometimes confusing array of so-called Focus modes which can minimize distractions when you’re trying to get work done. But it can also sometimes be confusing and prevent sound from playing when you expect it to. Open the Control Center (on most iPhones, swipe down from the top right) and check the Focus icon. If it says anything other than Focustap the icon to turn it off.

The iPhone Control Center with Focus turned off.

If the Focus button simply says Focus, there are no Do Not Disturb modes enabled.

Dave Johnson


Adjust the volume in the app

It’s possible the sound is dialed too far down to hear, so start the app you are trying to use and then use the Volume buttons on the side of the phone to ensure it’s turned up.

Disable any Bluetooth devices

It’s possible that your iPhone is still securely connected to a


Bluetooth

audio device like a Bluetooth speaker or earbuds that are too far away to hear. The easiest way to ensure that’s not the case is to simply disable Bluetooth entirely, at least temporarily. Open the Control Center (on most iPhones, swipe down from the top right) and tap the Bluetooth icon to turn off the Bluetooth radio. That will release any Bluetooth devices and force the iPhone to use its own built-in speaker.

The Bluetooth page in the iPhone Settings app.

Turn off all Bluetooth devices at once by disabling Bluetooth in Settings.

Dave Johnson


Make sure your speakers aren’t blocked

It’s possible that some sort of physical obstruction could be muting the sound enough that you can’t hear it. If your phone has any sort of case or screen protector, remove it — especially if it might be covering the phone’s speakers. Then inspect the speaker to see if they are possibly blocked or muted by dirt or debris. If so, carefully clean the speakers.

Restart your iPhone

It’s possible that there’s some sort of software glitch preventing your iPhone from playing audio properly. The easiest way to resolve any remaining issues is to restart your iPhone — in other words, to turn your phone off and then back on again. In many cases, your phone will work properly when it’s restarted.

Check the sound settings

If your iPhone still isn’t playing any sound even after the previous troubleshooting steps and restarting the phone, check your sound settings.

1. Start the Settings app.

2. Tap Sounds & Haptics.

3. In the Ringer & Alerts section, drag the slider to the left and right. You should hear some sound.

The Sound & Haptics page in iPhone Settings.

Test your phone’s sounds by sliding the Ringer and Alerts slider.

Dave Johnson


If you don’t hear anything, it is likely there’s a serious problem with your phone’s hardware. Contact Apple’s customer support for service.



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