Innovative AI platform increases efficiency at Tampa General Hospital

To enhance the delivery of care, Enroute simplifies the process of moving patients from one location to another within the hospital in the least amount of time possible.

Tampa, Florida.And the August 1, 2022 /PRNewswire/ — Using artificial intelligence, Tampa General Hospital (TGH) is simplifying patient mobility within the hospital by improving the efficiency of its patient transportation department. In collaboration with a US company called Enroute, Tampa General is accelerating patient admissions, transfers, and discharges, enhancing the healthcare experience while improving efficiency.

One of the challenges for any hospital is the operational flow, as hundreds of people have to be in the right place at the right time. Even a straightforward operation such as moving a patient from point A to point B ─ from the room bed to the operating table, for example, can make a difference in improving the quality of care.

Previously, patient transfers were manually directed and assigned by the dispatcher who scheduled all tours around the hospital. For example, if a patient needs to be transported from their hospital room to surgery, the dispatcher will assign the carrier via an alert message on a secure device issued by the hospital.

“With Enroute, we can see the availability of transportation, their location, and whether they have a wheelchair or stretcher with them in real time,” he said. Donna TopSenior Director of Support Services at the Academic Medical Center. “The system can then automatically assign the nearest carrier with the appropriate equipment to transport that patient. It is critical to our world-class care that the patient transport department is more efficient in moving patients to the services they need to recover.”

Using existing hospital data, Enroute’s SaaS-based solution can perform multiple tasks simultaneously and help team members move patients as efficiently as possible. All information is transmitted through the Tampa General’s secure electronic medical record to a designated public Tampa device carried by the carrier. Saas (Software as a Service) is an innovative way to deliver online applications as a service, rather than installing and maintaining software.

“At Enroute, we make in-hospital transportation as easy and seamless as using your phone to greet and track your flight,” Mike KusnickCo-founder and CEO of Enroute. “Transportation and support services are the backbone of any high-level hospital and health system, and our mission as we grow is to provide employees in these departments with the advanced tools needed to thrive in their roles and ultimately provide patients with the highest standards of care.”

Tampa General, including Dispatchers, has partnered with Enroute to develop and improve an AI platform that meets the needs of the 1,041-bed hospital and others. As an added feature, the platform helps collect, organize, and report information, which enhances response times. The automated system also provides data to measure employee efficiency and productivity. With this patient flow technology tool, Tampa General can achieve a number of goals:

  • Avoid conflicts when scheduling patient flights
  • Coordination of multiple trips to reduce patient transfers
  • Speed ​​up unloading notification
  • Reduce waiting time and improve patient satisfaction
  • increased bed use
  • Move equipment, materials, linens, samples and other items more efficiently

The system has already proven its worth. Although the platform is still in its initial beta period, some Tampa public departments have seen decreases in patient transfer times of up to 35% on average compared to the previous two months. “Enroute allows us to better meet our growing patient numbers and increase service capacity by improving our ability to move patients across the hospital,” Taub added.

Participation is part of TGH Innoventures, the hospital’s innovation hub and venture capital fund, dedicated to promoting innovation at Tampa General by partnering with and investing in early-stage startups. “Through our Co-Lab program, Tampa General collaborates and develops programs with early-stage healthcare companies to solve problems in Tampa General that have broader applicability to other systems in the industry. As part of the program, Enroute has worked closely with our transportation The innovation team to improve the design of the AI ​​platform to advance the transportation process, while maintaining standards of excellence in patient care, said: Rachel Feynman, vice president of innovation at Tampa General and managing director of TGH Innoventures. “Supporting this kind of important innovation is exactly why TGH Innoventures was created,” said Veneman.

While Enroute had early success after being deployed to a high-profile Israeli hospital early in the pandemic, Tampa General is Enroute’s primary customer in the United States. The Academic Medical Center has partnered with Enroute to integrate with its electronic medical record (EMR) and improve their solution for the United States. Market. Successful integration and deployment helped demonstrate Enroute’s appeal to the US hospital sector and its ability to make an impact.

Officially launched in the first quarter of 2021, TGH Innoventures provides a coordinated mechanism for Tampa General Hospital to develop innovative solutions to improve quality and access to care. It also provides Tampa General with a platform to invest resources and funds in start-up companies and venture capital funds that invest in healthcare focused companies.

Around Tampa Public Hospital

Tampa General Hospital, a not-for-profit academic medical center with a capacity of 1,041 beds, is one of the largest hospitals in America and provides world-class care as the region’s only center for L-level trauma and comprehensive burn care. Tampa General Hospital is the highest-rated hospital on the market in US News & World Report’s 2022-23 Best Hospitals, and is listed as the third-highest-rated hospital in Floridawith seven majors ranked among the best programs in the world United State. Tampa General Hospital has been named a Model of Excellence in the Fortune/Merative Top 100 Hospitals 2022 list. The Academic Medical Center’s commitment to the growth and development of its team members has been recognized by two prestigious Forbes rankings – first nationally in America’s Best Employers 2022 and third Of the 100 Florida Companies in America’s Best Employers for 2021 by state. Safety Net Hospital for the District, which cares for everyone regardless of their ability to pay, and in fiscal year 2020, provided a net community benefit worth more than $182.5 million In the form of healthcare for uninsured patients, community education, and financial support for community health organizations in Tampa Bay. It is one of the busiest solid organ transplant centers in the country and is the primary teaching hospital of USF Health Morsani College of Medicine. With six medical helicopters, Tampa General Hospital transports seriously injured or sick patients from 23 surrounding counties to receive the advanced care they need. Tampa General has a nationally accredited comprehensive stroke center, and the 32-bed Neuroscience Intensive Care Unit is the largest on the island’s west coast. Florida. It’s also home to the 82-bed Level IV Jennifer Leigh Muma Neonatal Intensive Care Unit, and a nationally accredited rehabilitation center. Tampa General Hospital’s footprint includes 17 Tampa General Medical Group primary care offices, TGH Family Care Kennedy Center, TGH Brandon Healthplex, TGH Virtual Health, and 21 TGH Imaging supported by outpatient radiology centers throughout HillsboroughAnd the PascoAnd the Pinellas And the Palm Beach counties. Tampa Bay Area residents also receive world-class care from TGH Urgent Care powered by the Fast Track network of clinics, and can even receive home visits in select areas through TGH Urgent Care at Home, powered by Fast Track. As one of the largest hospitals in the country, Tampa General Hospital is number one in the Florida Partner with GE Healthcare and open a clinical command center that uses artificial intelligence and predictive analytics to improve and coordinate patient care at a lower cost. For more information, go to

Media contact: Karen Barrera
Assistant Director of Communications and Partnerships
(813) 928-1603 (cell)
[email protected]

SOURCE Tampa General Hospital

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